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Sportsnet CISL 650 Satiar Shah Confirmed Leaving 1040 For Sportsnet 650


When Bad Ratings Happen To Good Stations


It’s the most stressful time of the year! Well, one of the most stressful, as ratings are delivered, budget strategies contemplated and futures plotted. When the “report card” comes in, how do you respond? Most PDs I know are generally optimistic and hopeful, eagerly anticipating positive results. But bad ratings?

What happens when a bad book strikes? How do you handle it? Do you scramble for explanations, justification and rationalizations? How do you address the team? Each situation is different, of course, but I’ve had my share of both good and bad ratings periods in my career.

Here are some things I’ve learned in dealing with it:

How To Respond to Bad Ratings

Bad ratings happen. Here’s how to keep it in perspective

It’s the Past

Realize that ratings are a reflection of what has already taken place, and often not a particularly accurate one.

If you have the right strategic plan, maintain commitment and focus. It usually takes much longer than we would like for the audience to respond to programming adjustments.

That’s frustrating, but don’t allow it to take you off course. There’s nothing you can do to affect the current ratings, but you can impact the next one. Move forward.

Ratings Are an External Force

You cannot control external forces.

You can only affect your actions. We don’t operate in a vacuum. Analyze what competitors have done, and objectively critique what worked and why.

Don’t react to other stations, but do pay attention to how those stations have affected your audience. Maybe the music cycle is working against you, Or, if you’re a news station, that big story might not be there. There’s nothing you can do about those those.

Show Confidence

Don’t allow your staff to obsess on ratings.

Share the information, point out positives and negatives, but instead, focus on doing great radio and impacting the audience’s life every day. Sometimes you get kissed, sometimes you get screwed. In the long run, it works itself out.

Great stations have a way of being rewarded with more good books than bad. Stations that focus on last quarter’s ratings always struggle.

Analyze and Learn

A bad book, or series of bad books, could point to a legitimate problem. But ratings aren’t research.

You can’t program your station or adjust your show based on the Arbitron or BBM data. Use perceptual research, focus groups and other forms of analysis to understand how and why audiences are behaving as they are. Drawing conclusions based on ratings lead to flawed strategies.

Focus Your Team

Your staff looks to you for leadership. Be a leader. Admit station weaknesses, and have a plan that involves your team to move forward. Commit to excellence and a strong strategic vision, then communicate it clearly and with confidence. Take the focus off a bad book and direct attention to the future.

Fix It Now

Did you have a bad ratings period? It’s over. but don’t let one bad book turn into a losing streak. Get a ratings tune up by checking into this webinar on demand:


Bad books happen. Good books happen, too. Be prepared to manage through the ups and the downs while focusing clearly on how to make a difference in the life of your target audience.



Matt Cundill: Christian Hall National Program Manager And Program Director For X92.9 in Calgary


Christian Hall is the National Program Manager and Program Director for X92.9 in Calgary. He never stayed in one job for more than 3 years until he went to launch Harvard Broadcasting’s X92.9 in 2006. The station celebrates its tenth birthday this year and we thought that was worthy of significant recognition.

I do a fair amount of travelling consulting radio station’s, and carrying my boys’ squash and badminton bags across the country. There are a few stations that feel special when you listen to them. It could be a crisp signal, compelling personalities or great music. Christian summarized it as “no bullshit”. Georgia Beasley also touched on this when she spoke candidly about Millennial needs and wants. It is a great exercise to perform when you listen to any media outlet: “How much Bullshit is involved?”

Do you have to be the 10th caller to qualify to qualify to win a hat?

Are you being bombarded with sponsorship tags that last longer than the feature being sponsored?

Christian reiterated that Millennials are very guarded and know when they are being delivered an advertising message. So make it count.

We also spent a few moments talking about the brand lessons of Power 97 in Winnipeg. The station abandoned its moniker and music position in the market for 20 months, only to rightfully change back. But not before its staff flew in from across Canada to hoist a few and tell tall tales; a night that I blogged about here. Both Christian and I programmed the station during different periods between 2002 and 2014.

This episode is brought to you by PromoSuite Next. For over 25 years you’ve known PromoSuite as radio’s original promotions management system. Helping promotions teams and programmers manage their contest winners, liners, sales, requests, remotes, prize fulfilment, and much more. Today over 2,500 radio stations across the United States and Canada use PromoSuite Next.

New Morning Show 96.9 JACK FM Paul Brown And Michael Kuss


Paul Brown and Michael Kuss to entertain morning audiences, weekdays from 5:30 a.m. to 9 a.m. on ‘The Paul and Kuss Show’ and fan-favourite radio broadcaster, Kenny Jones, returns to Vancouver airwaves to helm JACK 96.9’s afternoon drive show, weekdays from 2 p.m. to 7 p.m.!

Beginning Monday, June 26, Vancouver listeners will hear a fresh, new sound on the airwaves when JACK 96.9 debuts all-new morning and afternoon drive shows. Making sure audiences get up on the right side of the bed, The Paul and Kuss Show kicks things off Monday through Friday from 5:30 a.m. to 9 a.m. PT, and Kenny Jones, airing weekdays from 2 p.m. to 7 p.m. PT, will entertain Vancouverites in the afternoon.

Waking up morning radio audiences in Canada and the U.S. for more than 20 years, Paul Brown has earned a loyal fan base. From 2003 to 2016 he anchored one of Edmonton’s top-rated morning radio shows, entertaining listeners with his fun, and sometimes controversial antics. In addition to his broadcast career, Brown has dabbled in stand-up comedy, opening for big-name acts such as Tom Green, Rob Schneider, and Damon Wayans.

Hailing from Coquitlam and Victoria, Michael Kuss is a popular TV personality in B.C. and throughout Canada. Most recently a meteorologist for local news, throughout his career, Kuss has also anchored sports and news, and hosted a daytime talk show.

“Paul’s playful and quirky sense of humour, paired with Mike’s down-to-earth approach, will shake up and wake up Vancouver mornings, and is sure to be a hit with JACK 96.9 listeners,” said Al Ford, Program Director, JACK 96.9.

No stranger to the JACK 96.9 family, Kenny Jones returns to the station, after recently hosting the morning show on Country 101.1 in Ottawa. With a broadcast career spanning more than 15 years, Jones has worked across Canada. A Canuck and Lions fan at heart, Jones is excited to return to Vancouver with his wife, and two kids.

“It’s an awesome feeling to have Kenny back at JACK 96.9. Throughout his show, listeners will have plenty of opportunity to call in and interact with the fan-favourite host as they wind down their day,” said Ford.

Listeners can tune into JACK 96.9 anytime by listening on-air, online at www.jack969.com, and through the JACK 96.9 and Radioplayer Canada apps.

The Stuph File Program – Episode #0409


Welcome to the latest edition of the Stuph File Program.

For a program list of the items included and all their accompanying links in this one hour show, you can find the information on my website in the Stuph File Program section, or just follow this link to #0409.

To download the podcast, right click here and select “Save Link As”

Featured in this episode:

Click logo for iTunes podcast subscription If you have any comments or suggestions, or items for the mailbag, feel free to click on the “Comments” link below to add your thoughts.

Seen & Heard – Media Roundtable Topic: Career Paths For Young People


by mike in boston / @mikeinbostonemail

Good morning sports media watchers, hopefuls, and insiders. I have been chasing this roundtable for a while and I am pleased that it finally came together.

If the industry has “always” been exploitative then why has nothing been done to fix that problem? Most other trades have established pathways in to the craft that merge learning the basics, earning your credentials, and then the ability to distinguish yourself through hard work and talent. People who want to be electricians or carpenters or massage therapists or illustrators know what they have to do to get certified and get hired. Yet journalism has “always”, according to at least one veteran writer, taken advantage of people’s desire to prove themselves by getting them to work for free.

Despite being pretty clear that I am not in media and have no career ambitions in media, I get plenty of mail from people who are interested in breaking into the industry. I also talk to people on a regular basis about the struggles facing those who manage to get a foot in the door. In order to shed some light on the reality on the ground, I reached out to several younger people in the media whose work I respect to see if they would talk about their career trajectory so far and how the future looks. I targeted younger people since they have the best perspective on what media is like now and the effects of recent economic shifts. Even though the industry is changing rapidly, people at the top have not felt these effects.

I sent everyone this very long list of questions and gave them the option to answer as many or as few as they liked. As you will be able to tell, some people had a lot to say. Since I wanted people to give honest answers without fear of retaliation from their employers I decided to run this one anonymously. No one who participated knows who the other participants are. I have shuffled up the answers so there is no continuity between person 1 from Question 1 and person 1 from Question 2. The panel is reasonably diverse along several dimensions including gender, background in sports (vs news), technical and “on-air”, and media type with participants from radio, TV, web, and print.

My hope is that this roundtable will give those aspiring to careers in sports media a frank assessment of what lies ahead. I’m also hoping managers who read this will take some of the feedback to heart to improve work conditions. (More than likely this will lead to people’s phones being audited again.)




Q: When trying to break in to the industry how much free labour would you do for a company in a given week? In what capacities? Was this for school credit? How long did you intern before being offered a paid gig? In your opinion, how long should people intern for before moving on to something else?

1: I was very lucky to get a job right out of school. That was greatly helped by knowing some people in the industry. I have observed lots of interns at Sportsnet and TSN, and seen so many come and go. To be honest, almost none of them stick, even the very best ones. Most people get a 3-6 month stipend but lots are also working for free for up to a year beyond that. A lot of them work doing wire copy: editing stories from AP and CP. Some of them are doing quick viral stories. None of the work is out in the field, and it is lots of nights and weekends. There is basically no way to get your name out there with the work you’ll be doing.

2: I was fortunate enough to find freelance work and paid opportunities during my breaking-in stage, which isn’t the norm, but is how it went for me. I was paid a modest honorarium by my school paper, a small sum per article by the several websites I freelanced for, and a little above minimum wage in a part-time gig as a web editor. When I completed my undergrad, I began a well-paid internship which, combined with my freelancing and part-time web editing, provided enough money to get by. I worked 80+ hours a week between all those gigs for four months after graduation before landing a fulltime job. So, I never took an unpaid opportunity, but the majority of young people trying to break into the industry have to. How long an individual can stomach that varies case by case. I wouldn’t recommend doing it for too long. At a certain point, you’ve got to move on to something that lets you begin building a career, especially if you’re living in Toronto.


Seen & Heard – Media Roundtable

Kootenay Co-op Radio Wins Another Award


Kootenay Co-op Radio won another Award at this year’s National Campus and Community Radio Association conference which was held in Abbotsford over the weekend.

Adding to a great tradition that started back in 2004 with Nelson Before Nine winning a National Campus and Community Radio Association award for news broadcasting.

Last year at the NCRA conference Catherine Fisher won Volunteer of the Year, no small feat for a sector that is run on volunteer power. Last year as well the KCR show Climate of Change also won in the Syndicated Show category and received a honorable mention in the Current Affairs or Magazine Show category.

This year Climate of Change which is hosted by Tanya Coad with co-hosts Laura Sacks and Anni Holtby continued its winning streak by winning in the category of Women’s Hand and Voices and again received honorable mention in the Current Affairs or Magazine Show category.

Kootenay Co-op Radio is so proud of all our volunteer programmers who do such quality work, week in and week out. Having them recognized on a national stage just proves how awesome they are.

The Hiring Process Begins For Sportsnet CISL 65O With Craig MacEwen, Dave Cadeau & Scott Moore


Also, told that Sportsnet radio execs have met with several TSN 1040 hosts/personalities with the exception of Bro Jake and the Moj.

From AC Twitter: Kiah Tucker Z95.3 Could He Be Heading Back? Ruby & Kiah?


Paul Brown Announcement Monday Morning | Won’t go to Air Until July


Paul Brown comes to town Monday on 96.9 JACK FM Vancouver. The secret is revealed Monday morning. Paul Brown won’t be on air til July.
The Paul Brown Show was been the the top rated morning shows in Edmonton. Co-hosts Yukon Jack.

CFUR Offers Youth Radio Classes


Frank Peebles / Prince George Citizen

CFUR is getting youth on their wavelength.

The campus radio station at UNBC is offering free summer classes to youth aged 12-17 who want to learn more about how people communicate using sound and electronics. The world of audio and broadcasting is crackling over the local airwaves, with kids behind the mics from now until July 28.

“This camp is a great opportunity during Canada’s 150 for young people to get a head start at a career in media, or just have fun making radio,” said station manager Ian Gregg.

“Youth everywhere have a voice, we’re trying to show them how to turn their volume up. In this ever-changing media landscape it is important for those who are interested in pursuing a future in this discipline to accumulate as many skills as possible and mentorship is key.”

This is the second year for these summer radio academy sessions. Last year’s was a critical success and then came almost $50,000 in funding from the Community Radio Fund of Canada (CRFC) to allow this year’s edition to be free of charge for participants. The CRFC is a national not-for-profit organization whose mission is to build and improve the campus and community radio sector for all Canadians.

Such outreach programs for youth “are necessary in order to make community radio a true local media, a radio that interacts with people in their neighbourhood,” said CRFC president Roger Ouellette.

Radio, podcasting, reporting, production and editing, and general communication will be among the skills kids can plug into during these Youth Connection camps.

“Everybody has a passion. It might be bugs, track and field, drawing, string-theory, or it might be radio. You’ll never know unless you’re allowed to try,” said Gregg.

Anyone interested in learning more about this summer’s radio camp please visit www.cfur.ca/radio-camp. To listen to CFUR, go to 88.7FM on your radio dial.

© Copyright 2017 Prince George Citizen – See more at: www.princegeorgecitizen.com/entertainment/local-a-e/cfur-offers-youth-radio-classes-1.20598203#sthash.wQkimiSd.dpuf

New Radio Stations To Serve Urban Indigenous Communities In 5 Cities: CRTC


CBC News
Vancouver, Calgary, Edmonton, Ottawa, Toronto will get new radio stations, CRTC says

Five Canadian cities will be home to new Indigenous radio stations, the CRTC has announced.

The commission said Wednesday it has granted licences for the stations, which will serve Indigenous audiences in Vancouver, Edmonton, Calgary, Ottawa and Toronto.

“This decision comes at a crucial time, not only because it comes in the wake of the Truth and Reconciliation Commission’s report, but also because of the many major issues that affect these communities,” read a statement from Jean-Pierre Blais, CRTC chairman and CEO.

Those issues include “the disappearance and murder of Indigenous women, water quality on some reserves and Indigenous youth suicides,” he said.
Filling a void

Three organizations will operate the new stations, the CRTC said.

Northern Native Broadcasting, which currently operates in the Yukon, will establish Vancouver’s new station.

“I’m proud to announce that the Aboriginal Multi-Media Society [of Alberta] was successful in our applications for radio licenses in Calgary and Edmonton,” announced the society’s CEO, Bert Crowfoot, on Facebook.

“We’ll be the same power as all mainstream stations.”

Toronto’s and Ottawa’s new stations will be the domain of First People’s Radio, which marks the Aboriginal Peoples Television Network’s move into radio.

APTN had actually applied for licences in all five of the regions, which were left vacant by the recent demise of Aboriginal Voices Radio.

The panel had also considered applications from Wawatay Native Communications Society and VMS Media Group Ltd.
Indigenous languages a priority

The public hearings were held in the national capital in March 2016.

“In the view of the CRTC, these three organizations best demonstrated how their programming would reflect the interests and meet the needs of the Indigenous communities in their respective markets,” the CRTC’s statement read.

Indigenous media organizations vie for radio licences in Ottawa

In that announcement, the CRTC also said that the new stations must broadcast in at least one Indigenous language.

The new stations will broadcast on the following frequencies:

Vancouver 106.3 FM.
Edmonton 89.3 FM.
Calgary 88.1 FM.
Ottawa 95.7 FM.
Toronto 106.5 FM.

Matt Cundill: Mapping Radio’s Future


This week, I look back on the last few episodes and provide some lingering thoughts. Special appearances and re-appearances from Georgia Beasley and Jeff Vidler. In this episode:

* I make reference to Larry Gifford’s insightful conversation with Jeff Vidler which you can listen to here:

* If you are talent and looking for new on air opportunities, please send your resume and demo to matt@mattcundill.com

* I have added a comments section to each episode on the blog.

This episode is brought to you by NLogic and their new cloud based application Lens for radio. go.nlogic.ca/l/130651/2017-04-26/m2xt4

Please rate and review the podcast as it helps others find it.

Penticton: Jeremy McGoran Takes His Own Life


‘Jeremy would not want this for you:’ Suicide victim’s wife urges people with mental illness to get help – News – Penticton Herald


A newly widowed Penticton woman best known for her time on a popular morning radio show is encouraging people struggling with mental illness to get help.

Jeremy McGoran, 35, took his own life Friday, leaving behind his wife, Mare, and their six-year-old son, Thomas.

“The best way to honour Jeremy is to seek help and get help,” said Mare, who agreed to an interview with The Herald on Sunday to ensure her husband’s message lives on.

“Jeremy would not want this for you.”

A former on-air host at EZ Rock, he made headlines across B.C. last year when he revealed publicly he was struggling with anxiety and depression and had contemplated suicide. He pleaded for others to seek help as he did.

McGoran was so grateful for that help he later volunteered as a board member for the local branch of the Canadian Mental Health Association.

And just two months ago, he spoke at the branch’s launch of the Ride Don’t Hide fundraiser to help break the stigma attached to mental illness.

Mare said her husband was being treated with medication and therapy and had been deemed by multiple doctors to be at low risk for suicide.

Nothing seemed amiss when she last saw him Friday morning, although Mare said McGoran was rattled by the apparent suicide last month of Soundgarden singer Chris Cornell.

“It just triggered his anxiety and his depression. It was always there and he just really felt it, felt for Chris,” said Mare.

She met McGoran in 2005 at a radio station in Prince George where they both worked.

Mare was struck by her future mate’s kindness, integrity and dedication to his craft. They married in 2009 in Penticton, where she hosted the morning show on Sun FM.

Both were still in the radio business in January 2016 when they went public with their story. And, in the months that followed, the two, who later left the radio business to start a communications consulting company, received hundreds of messages of thanks from people who followed their advice.

“We always found there was such a stigma with mental health and people are afraid to be judged, but I can tell you neither Jeremy nor myself ever felt judged, and instead the moment he started being public about it the outpouring of the me-toos was overwhelming,” said Mare.

But that seemed lost on McGoran.

“He did not understand the reach of his impact and it makes me so sad that he didn’t see that,” said Mare.

She’s worried now that McGoran will be remembered for the way he died, not how he lived, and that others may follow his example.

“I want him to be remembered for speaking out, being vulnerable, being honest…. That’s what I would like people to know. How great of a father he was and friend, son, husband, employee,” said Mare.

“I don’t want anyone to be discouraged by this…. Jeremy did so many things to take care of himself and he was such a champion for his mental health, and his thing was to talk about it, be open about it. There’s nothing to be ashamed about. And if people still take care of themselves that would be a great legacy for him.”

Those who want to honour his memory in other ways should consider participating in Ride Don’t Hide on June 25 or supporting the YES Project in its quest to build a youth centre in Penticton.

An online fundraiser has also been created for Mare and Thomas and can be found at www.youcaring.com/mareandthomas-845405.

Mare encouraged anyone feeling shaken by McGoran’s death – or any other struggles – to seek help from a doctor or by calling Crisis Lines B.C. at 1-800-SUICIDE.

She added that she’s been overwhelmed by the support she’s received from the community, but asked for privacy to allow the family to grieve.

A date for McGoran’s funeral has not yet been set.

Contributed photo

Jeremy McGoran with his wife, Mare, and son, Thomas, during happier times.

CRTC Chairman Jean-Pierre Blais Says He Did Not Reapply For Position


By Aleksandra Sagan, The Canadian Press

TORONTO – The chairman of Canada’s telecommunications regulator says he is not reapplying for the role, days before his five-year term — one marked by clashes with industry at a time of seismic change — comes to a close.

Jean-Pierre Blais assumed the helm of the CRTC at a time of technological upheaval with the rise of video streaming services like Netflix and the accelerating rollout of high-speed mobile networks.

During his tenure, Blais championed a number of policies intended to be consumer-friendly, developing a reputation along the way for being one of the more activist CRTC leaders in recent memory.

“I think we’ve made a difference and I’ll let it up to other people,” he said in an interview Monday. He said he did not know who would succeed him.

Blais implemented so-called skinny TV packages for no more than $25 per month, enacted a wireless code of conduct and declared broadband Internet access a basic service — the latter a move applauded by consumer advocacy group OpenMedia, a frequent CRTC critic.

Michael Geist, who holds the Canada Research Chair in Internet and E-Commerce Law at the University of Ottawa, said the changes that came under Blais will have an impact long after his departure.

“Shifting the culture of a government agency and working to bring Canada’s communications regulatory framework into the digital age is something that largely eluded his predecessors,” Geist said on his website.

“Blais came to the commission with an exceptionally ambitious agenda. He achieved far more than could have reasonably been expected and he is likely to be regarded as the most consequential CRTC chair in a generation.”

Blais repeatedly squared off with the big telecom companies, holding little back in his pronouncements.

He slammed Rogers and Shaw after they shut down their video streaming service Shomi late last year, publicly musing whether they became too accustomed to a “protected ecosystem rather than rolling up their sleeves” to strengthen their businesses.

Last October, he also incurred some corporate scorn after announcing interim rates that the big telcos must charge independent service providers to gain access to their faster networks. Some of the telcos warned that if those rates were maintained, that could hamper future investment in broadband networks.

Even leaders of news organizations found themselves a target of the CRTC chairman. At a speech before the Canadian Club of Toronto, he painted some of them as greedy “corporate executives who own luxury yachts and private helicopters” with their hands out for public subsidies.

He also hinted the CRTC may not renew licences of TV service providers that fail to respect the spirit of the regulator’s basic cable regulations.

Blais, whose term ends Saturday, said he has no immediate plans.

“Taking the summer off and we’ll see.”

Follow @AleksSagan on Twitter.